Teamsters Local 710 is hiring a new TITAN Operator (Teamsters Information Terminal Accounting Network). The TITAN Operators are primarily responsible for maintaining the member records of the local, ensuring dues are paid and processed, and processing grievances. They also assist members who have questions regarding their dues or other membership issues. Responsibilities include (but are not limited to):

• Processing dues payments using the TITAN system
• Making deposits of dues monies
• Maintaining member records in the TITAN system
• Processing grievances and preparing agendas
• Writing letters to members regarding grievances and dues payments
• Inputting grievances into the Salesforce system
• Assisting members via phone or email
• Covering reception desk occasionally throughout the week and during receptionist’s time off (e.g. answering the switchboard and directing calls, taking messages, processing mail, etc.)

Those interested in the position should have experience in:

• Microsoft Office software (primarily Word and Excel)
• Customer service (2+ years prior experience preferred)
• Clerical work / office administration (2+ years prior experience preferred)
• Working in a fast-paced, team-based environment

Benefits include:

• Participation in the Teamsters Local 710 Health, Welfare and Pension Funds
• Paid vacation, sick leave, and holidays
• Credit for years of service in a Teamster-represented industry

This is a full-time hourly position at the Local 710 Union Hall in Mokena, IL. Hours are 8:00am – 4:30pm. Start date is flexible, beginning as soon as possible. Preference will be given to members of Teamsters Local 710. To apply, please email resume and cover letter to Terry Ruiz at truiz@teamsters710.org.